---
title: Set Up Your Company Profile
description: Review and edit your company name, phone number, primary address and company timezone under Settings › Company Profile › General.
---
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# Set Up Your Company Profile
## Update your company name, phone number, address and timezone on the General tab, so that dates, invoices and emails show the right details.
**For:** Admins and owners · **Permission:** Manage account settings · **Time:** ~5 minutes
### Quick summary
1. Open **Settings › Company Profile › General**.
2. Update **Company Details** and the **Company Phone Numbers** card.
3. Update the **Primary Address**.
4. Pick your **Company Timezone**.
### Before you start
- To open **Company Profile** you need the **Read account settings** or **Manage account settings** permission. To change anything you need **Manage account settings**. Without it, **Edit** is hidden on the four cards, and the service refuses a save with *You do not have permission to change the company's details.*
- Have your company name, main phone number, street address and local timezone at hand.
### Open the General tab
Click the ⚙ **Settings** icon, then choose **Company Profile** under **COMPANY**. The page has three tabs: **General**, **Appearance** and **Brands**. **General** opens first and holds four cards.
### Update your company name
The **Company Details** card shows your **Company Name** and **Domain**.
1. Click **Edit** on the card.
2. Change the **Company Name**.
3. Click **Save**, or **Cancel** to leave it as it was.
> The **Domain** is read-only. You can't change it here.
### Update your company phone number
1. Click **Edit** on the **Company Phone Numbers** card.
2. Enter the number in the **Phone Number** field, including the country code.
3. Click **Save**. To remove the number, clear the field and save.
Most customer emails show this number in the footer. If you leave it empty, the footer says *Questions about your service? Chat in your service order.* instead.
### Update your primary address
The **Primary Address** card is where your shop is based.
1. Click **Edit**. The **Edit Address** window opens.
2. Fill in **Address Line 1**, **City / Locality** and **Country**. Those three are required. Add **State / Province / Region** and **Postal Code** as well. **Recipient**, **Organization**, **Address Line 2** and **Additional Information** are optional. Organization usually repeats your company name.
3. Click **Save**.
### Set your company timezone
The **Company Timezone** card is the fallback zone. When a zone is set, the card shows it with a **Set** badge and the current time there, for example *Now 7:49 AM PT*. If it reads **Not set — falling back to UTC**, set it now. MetaFleet uses it wherever no more specific zone applies: a user whose browser zone isn't detected yet, a customer with no zone of their own, PDFs, emails and background jobs. Order, visit and invoice numbers also carry the date in your company timezone, so an order created at 6 PM Pacific gets that day's date.
1. Click **Edit** on the card. If no timezone is set yet, the card shows **Action needed** and a **Set timezone** button instead.
2. Pick your zone from the **Timezone** list, for example **Pacific Time — Los Angeles (PT)**. If yours isn't listed, choose **Other (enter IANA id…)** and type it, for example `Europe/Dublin`. If the window suggests the zone your browser reports, click **Use this** to take it.
3. Check the line **An invoice dated now would read**. It shows the current time in the zone you picked, so a wrong choice is easy to spot.
4. Click **Save**.
> If the timezone is not set, invoices, statements, reports and scheduled jobs show in UTC for anyone whose own timezone hasn't been detected. Customers on the customer portal are always affected.
### Appearance and Brands
Your logo, colors and welcome message live on the **Appearance** tab. See [Set Your Company Logo, Colors and Welcome Message](https://support.metafleet.ai/creating-and-updating-your-account-branding?hsLang=en).
If you run more than one brand, set each one up on the **Brands** tab. See [Add and Manage Brands](https://support.metafleet.ai/add-and-manage-brands?hsLang=en).
### Troubleshooting
| Symptom | Likely cause | Fix |
| --- | --- | --- |
| There is no **Edit** link on a card, or no **Set timezone** button | Your role can't manage account settings | Ask an admin to make the change or to update your role. |
| I can't change the **Domain** | The field is read-only | Leave it as it is. The other fields on the card can be edited. |
| Invoices or emails show UTC times | The company timezone is not set | Set it on the **Company Timezone** card. |
| I can't save the address | A required field is empty | Fill in **Address Line 1**, **City / Locality** and **Country**. |
### FAQs
**Do I have to set the timezone?**
Yes, it's worth doing in your first week. Without it, anything that falls back to the company zone shows in UTC.
**Does the company timezone change what my dispatchers see?**
Only where no more specific zone applies, such as a user whose browser zone isn't detected yet. It also sets the date in order, visit and invoice numbers.
**Where do I add a second service location?**
Under **Settings › Company › Service Locations**. See [Create a Service Location](https://support.metafleet.ai/create-a-service-location?hsLang=en).
### Related articles
- [Set Up MetaFleet in Your First Week](https://support.metafleet.ai/your-first-week-with-metafleet?hsLang=en)
- [Set Your Company Logo, Colors and Welcome Message](https://support.metafleet.ai/creating-and-updating-your-account-branding?hsLang=en)
- [Add and Manage Brands](https://support.metafleet.ai/add-and-manage-brands?hsLang=en)
- [Create a Service Location](https://support.metafleet.ai/create-a-service-location?hsLang=en)
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