---
title: Join Your Team on MetaFleet
description: New to your shop's MetaFleet? Open the invite email, get a 6-digit code, join, check your name and mobile phone, and learn how to sign in after that.
---
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# Join Your Team on MetaFleet
## You got an email inviting you to MetaFleet. Here's how to join with an emailed code and check your details.
**For:** New team members who got an invite · **Permission:** none needed · **Time:** ~2 minutes
When your shop adds you to MetaFleet, you get an email from MetaFleet. There's no password to set: you join with a code that MetaFleet emails you.
### Before you start
- You have the invite email. Its subject reads like "Dana Ortiz added you to Acme Fleet Services on MetaFleet".
- You can open that email address on the device you'll use to join.
### Quick summary
1. In the invite email, click **Join** and your shop's name.
2. Click **Email me a code**.
3. Enter the 6-digit code from the new email and click **Join**.
4. Check your name and mobile phone, then click the button to go to MetaFleet.
### Open the invite
The invite email says who added you, the shop's name and your role. Click the **Join** button in it. It works the same on a computer or in your phone's browser.
The page that opens is titled **Join** and your shop's name. It shows your email with the middle hidden. Click **Email me a code**.
The code always goes to the address the invite was sent to. If that's not your email, ask the person who invited you to check it.
### Enter the code
1. Open the new email from MetaFleet and copy the 6-digit code.
2. On the **Check your email** page, enter the code and click **Join**.
No email after a minute? Click **Send a new code**. Only the newest code works.
### Check your details
The first time you join, a page says **You're in** with your first name.
1. Check your **Name**.
2. Optional: add your **Mobile phone**. Technicians can use it for job texts from the shop.
3. Click the button at the bottom. It takes you to your starting page:
| If you're a | The button says | It opens |
| --- | --- | --- |
| Technician | **Go to my jobs** | Your technician dashboard |
| Dispatcher | **Go to the dispatch board** | The Command Center |
| Any other role | **Go to MetaFleet** | My Account |
You can also click **Skip for now** and change your details later in My Account. The page also says which time zone MetaFleet will show times in, taken from your device.
On a phone, add MetaFleet to your home screen so it's one tap away: in your browser's menu, choose **Add to Home Screen**.
### Sign in after that
Go to your shop's MetaFleet sign-in page and enter your email. MetaFleet emails you a new 6-digit code each time. On the shared sign-in page you also enter your shop's **Company ID**. Ask your admin for it.
Only the newest code works. After 5 wrong tries, that code stops working, even if the next try is right. Ask for a new code and use that one. Your account never locks.
### Troubleshooting
| The page says | Why | What to do |
| --- | --- | --- |
| **This invite has expired** | Invites last 14 days. | Ask the person who invited you to send a new one. |
| **This invite isn't active** | It may have been cancelled. | Ask the person who invited you to send a new one. |
| **You've already joined** | You used this invite before. | Click **Sign in** and sign in with a code. |
| **You're signed in as** someone else | This browser is signed in to another MetaFleet account. | Click **Sign out and continue** to join, or stay signed in as the other person. |
| **You can't sign in to this company** | Your account may have been deactivated, or your invite may have expired. You see this after you enter the emailed code. | Ask your company's admin to reactivate your account or resend your invite. Click **Go to sign in**. Check the Company ID (if the page asks for one) and your email. |
| "Invalid code." | The code was typed wrong, an older code was used, or the code had 5 wrong tries. | Click **Send a new code** and enter the newest one. |
### FAQs
**Do I need a password?**
No. MetaFleet emails you a code each time you sign in.
**I didn't expect this email. What happens if I ignore it?**
Nothing. No one can join with your invite unless they get the code from your inbox.
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