---
title: Choose How Labor Hours Are Rounded
description: Choose the labor rounding step (1, 5, 15 or 30 minutes) under Settings, Pricing & Rates, Labor Rates, and see how billed hours are shared across an order.
---

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# Choose How Labor Hours Are Rounded

## Pick the step your shop rounds labor up to (1, 5, 15 or 30 minutes) and see how it changes what a job bills.

**For:** Owners and managers · **Permission:** Manage account settings (plus Read rates or Manage rates to open the tab) · **Time:** ~2 minutes

### Quick summary

1. Open **Settings › Pricing & Rates › Labor Rates**.
2. Find the **Labor rounding** card and click **Edit**.
3. Pick a step under **Round labor up to**: 1, 5, 15 or 30 minutes.
4. Read the example, then click **Save**.

### Before you start

- To see the card you need a role that can open the **Labor Rates** tab (Read rates or Manage rates). To change the step you also need **Manage account settings**. Without it the card has no **Edit** link.
- The default step is 15 minutes.
- The setting applies to orders not yet invoiced. Invoices already sent keep their hours.

### Read your current step

Click **Settings**, then **Pricing & Rates**. Open the **Labor Rates** tab. The **Labor rounding** card shows:

- **Round labor up to:** your step.
- **Smallest job:** the least time a job with labor bills. It is the larger of 15 minutes and one step.
- An example, such as "a job typed at 1.10 h bills 1.25 h" at the 15-minute step.

![Labor rounding card showing a 15 min step, a 15 min smallest job and an example of 1.10 h billing 1.25 h](https://support.metafleet.ai/hs-fs/hubfs/knowledge-base/oct-2026/choose-how-labor-is-rounded-01-card.png?width=360&height=268&name=choose-how-labor-is-rounded-01-card.png)

### Change the step

1. On the **Labor rounding** card, click **Edit**.
2. Open **Round labor up to** and pick **1 min**, **5 min**, **15 min** (the default) or **30 min**.
3. Check the example under the field. It changes with your choice.
4. Click **Save**. To leave without changing anything, click **Cancel**.

![Labor rounding card in edit mode with the 15 min step, the example and the Save button](https://support.metafleet.ai/hs-fs/hubfs/knowledge-base/oct-2026/choose-how-labor-is-rounded-02-edit-steps.png?width=360&height=326&name=choose-how-labor-is-rounded-02-edit-steps.png)

> **Travel time is separate.** If your role can open the **Travel Time** tab, travel has its own rounding there. See [Set Up Travel Time Billing](https://support.metafleet.ai/set-up-travel-time-billing?hsLang=en).

### How billing uses the step

- The order's labor is rounded up once to the step, then shared across its jobs so the jobs add up to that total.
- Each job with hours bills at least the smallest job. A job with 0 h stays at 0 h.
- Staff see billed hours on the order's **Invoice** tab, with "typed x.xx" beside them when they differ.
- When you add labor, a hint under **Hours** reads like "This job bills 1.25 h. The order's 3.36 h of labor is rounded up once, to 3.50 h, and shared across its jobs."
- If a job is declined, the kept labor is rounded again, and the approval page says what declining saves.
- Preventive maintenance and inspection visit invoices round their labor once per invoice.

**Example at 15 minutes:** three jobs of 67 minutes at $120/h. Typed as 1.12 h each, they total 3.36 h, rounded up once to 3.50 h. The jobs bill 1.00 h, 1.25 h and 1.25 h, which is $420.00.

### Troubleshooting

| Symptom | Likely cause | Fix |
| --- | --- | --- |
| There is no **Edit** link on the card | Your role doesn't have Manage account settings | Ask an owner or admin to change the step. |
| There is no **Labor Rates** tab | Your role has no rates permission | Ask an owner or admin for Read rates or Manage rates. |
| A "Labor rounding wasn't saved" window appears | Your Manage account settings permission was removed while the card was open | The window says the step is unchanged. Ask someone who manages account settings to change it. |
| A sent invoice kept its old hours | Sent invoices keep their hours | No action needed. The new step applies to orders not yet invoiced. |

### FAQs

**What is the smallest job?**  
The larger of 15 minutes and one step. At the 30-minute step, the smallest job is 30 minutes.

**Does this change travel time?**  
No. Travel time has its own setting on the **Travel Time** tab.

**What do customers see?**  
Only the billed hours.

### Related articles

- [Set Up Time-Based Labor Rates](https://support.metafleet.ai/set-up-time-based-labor-rates?hsLang=en)
- [Set Up Travel Time Billing](https://support.metafleet.ai/set-up-travel-time-billing?hsLang=en)
- [Approve and Send an Invoice](https://support.metafleet.ai/approve-and-send-an-invoice?hsLang=en)
- [Declined Lines on the Invoice](https://support.metafleet.ai/declined-lines-on-the-invoice?hsLang=en)

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