---
title: Adjust Notification Sounds in Settings › Workflow
description: Set Alarm Frequency and Alert Frequency to Full, Reduced or Off on the Sounds tab in Settings › Workflow to control how much noise alerts make.
---
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# Adjust Notification Sounds in Settings › Workflow
## Choose how long MetaFleet plays sound for alarms and alerts: Full, Reduced or Off.
**For:** Admins and managers · **Permission:** Manage account settings · **Time:** ~2 minutes
### Quick summary
1. Go to **Settings › Workflow** and open the **Sounds** tab.
2. On the **Sound Settings** card, click **Edit**.
3. Set **Alarm Frequency** and **Alert Frequency** to **Full**, **Reduced** or **Off**.
4. Click **Save**, then reload the page to check the card shows your new values.
### Before you start
- You need access to **Account Settings**. If **Workflow** isn't in your Settings menu, ask an admin to change your role.
- This is one setting for the whole account. It applies to every user and role, so agree on a standard with your team first.
- Too much noise causes alert fatigue. Sound settings only change the sound. Alarms and alerts still show on screen.
### Open the Sounds tab
Go to **Settings › Workflow**. The page has three tabs on the left: **Approvals & Alerts**, **Sounds** and **Dispatch**. Click **Sounds**.
The **Sound Settings** card shows what each setting does today, for example "Sounds will play at full capacity, some repeating indefinitely."
### Click Edit
On the **Sound Settings** card, click **Edit**. The two settings become drop-down lists, and **Edit** turns into **Cancel**.
### Set Alarm Frequency and Alert Frequency
Pick a value for each drop-down. **Alarm Frequency** controls alarm sounds. **Alert Frequency** controls alert sounds. They are separate, so you can quiet one and keep the other.
- **Full:** Sounds play at full capacity, some repeating indefinitely.
- **Reduced:** Sounds play at a reduced frequency.
- **Off:** Sound will not play.
A line under each drop-down explains the value you picked.
> With **Reduced** or **Off**, alarms and alerts still appear in MetaFleet. Only the sound changes.
### Save and confirm
Click **Save**. The card returns to its read-only view. Reload the page and open the **Sounds** tab again. The card should show the description for each new value.
> Cancel throws away your change, but the card can keep showing the values you picked until you reload. Only **Save** stores them.
### Troubleshooting
| Symptom | Likely cause | Fix |
| --- | --- | --- |
| No sounds play for anything | Both **Alarm Frequency** and **Alert Frequency** are **Off** | Set one or both to **Reduced** or **Full**. |
| Sounds stopped repeating | The setting is **Reduced** | This is expected. Set it to **Full** if you want sounds that repeat. |
| I can't see **Workflow** in Settings | Your role doesn't include account settings access | Ask an admin to change the setting or update your role. |
| Sounds are too loud even on **Reduced** | Browser or computer volume is high | Lower the device volume and keep **Reduced**. |
| You changed a value but it didn't stick after a reload | The change wasn't saved | Click **Edit**, pick the value again and click **Save**. |
### FAQs
**Does Reduced remove alerts from the system?**
No. Reduced only changes how the sound plays. Alerts and alarms still appear on screen.
**If I set sounds to Off, will I still see alerts?**
Yes. Off stops the sound only.
**Is this a setting for each user?**
No. It's one account-wide setting. Everyone gets the same values.
**What should dispatch use?**
That is your call. **Reduced** keeps a sound without playing at full capacity. Agree on one standard with your dispatchers, since it applies to everyone.
**Where are the approval gates?**
On the **Approvals & Alerts** tab of the same page. See [Configure Approval Options](https://support.metafleet.ai/configure-approval-options?hsLang=en).
### Related articles
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