---
title: Accept a Job From Your Dashboard
description: Read your technician dashboard, accept or snooze a job offer, and find your active and closed jobs and notifications.
---
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# Accept a Job From Your Dashboard
## Read your technician dashboard and accept a job that dispatch assigns or offers you.
**For:** Technicians · **Permission:** Technician · **Time:** ~3 minutes
### Quick summary
1. Open **Home** to see **My Jobs**.
2. If dispatch assigned you a job, it is already on your list.
3. If a job offer rises on your screen, tap **Accept job** before the countdown ends.
4. Tap a job card to open the service order.
### Before you start
- You're signed in to MetaFleet on your phone with a Technician account.
- You're clocked in if you want to receive job offers.
### Read your dashboard
The dashboard opens to **My Jobs**, with your active work first. Each card shows the unit number, vehicle, status, job type, customer and location. The **PRIORITY** card is the job you're clocked into. If you're not clocked into one, it's your furthest-along active job.
*Your dashboard: the clock at the top, then Search jobs and My Jobs with your job cards.*
- **Clock:** shows whether you're on the clock and for how long. Tap **Clock Out** or **Clock In** to change it. See [Clock In/Out & Time Tracking](https://support.metafleet.ai/clock-in-out-and-time-tracking?hsLang=en).
- **Search jobs:** find a job by number, unit or customer.
- **Active / Closed:** switch between current jobs and finished ones.
- **Bottom tabs:** **Home**, **Inventory**, **Notifications** and **Profile**. A **Chat** tab appears when your shop has turned on internal chat.
### When dispatch assigns you a job
When a dispatcher assigns you a job, it lands in **My Jobs** and you get a notification. If you turned on job texts, you also get a text. There is nothing to accept. It's yours.
A repair booked ahead of time shows as **Repair Scheduled**, with its time and the other technicians on it (**With** and their names). On the day of the job, tap **Start this repair** to open its service order. Before that day, the card says **Start opens on** and the day.
### Accept a job offer
If auto-assignment picks you, a **job offer** rises over your dashboard with a **countdown**. It shows the company, the unit, the vehicle, the complaint from dispatch, and how far away the job is. It never shows prices.
- **Accept:** tap **Accept job** to claim it. It moves into **My Jobs**.
- **Snooze:** tap **Snooze** to set it aside. It pops back up before the timer runs out.
- **Let it lapse:** if the countdown ends, the offer goes to the next technician.
If you turned on **Texts about your jobs**, MetaFleet texts you a link when an offer arrives. It also texts you when you're put on a job, taken off one, or a job is cancelled, and when an estimate is approved. The reminder as the countdown winds down is not texted, so keep an eye on the offer.
You see the **Texts about your jobs** sheet once, right after you sign in. If you tap **Not now**, you can turn texts on later from **My Account**. Your shop must have job texts on. The sheet shows in your phone's browser, not in the MetaFleet app.
### Track updates in Notifications
Open **Notifications** to see every offer, assignment and status change in one list. Typical entries are **New job available**, **New job assigned**, **Estimate approved**, **Cleared to repair**, **Waiting on parts** and **You're released**. Unread items have a red dot.
*Notifications: offers, assignments and status changes in one list.*
### Find a finished job
On the dashboard, tap **Closed** next to **Active**. **Closed** lists your repair orders once they reach Pending Payment or later, including paid, finalized and cancelled ones. PM jobs don't appear under **Closed**.
*Closed: finished jobs, here one that is Pending Payment.*
### Open a job
You can work only the orders you're on, and **My Jobs** lists those. Tap any card to open the service order. From there you clock in, capture vehicle info, run the diagnosis and submit repairs. Each of those steps has its own guide.
> **Pricing stays off your screen.** The technician view never shows dollar amounts. Estimates and invoices are for the office.
### Troubleshooting
| Symptom | Likely cause | Fix |
| --- | --- | --- |
| "No active jobs" | Nothing is assigned to you yet | Your dispatcher assigns work when it's ready. Check **Notifications**. |
| A job offer disappeared | The countdown ran out | It went to another technician. Ask dispatch to reassign it if you want it. |
| I can't find a job I finished | It's no longer active | Switch **My Jobs** to **Closed**. |
| The offer never showed up | You were off the clock or out of the area | Offers only go to clocked-in technicians near the job. Clock in to receive them. |
### FAQs
**Do I have to accept every offered job?**
No. You can snooze it, or let the timer pass and it goes to the next technician.
**What's the difference between "available" and "assigned"?**
"Available" is an offer you can accept. "Assigned" means dispatch already put the job on your list.
**Will my phone alert me if I miss an offer?**
Only if you turned on **Texts about your jobs**, and then only for the offer itself. The countdown reminder is not texted.
**Where do my finished jobs go?**
Under **My Jobs** › **Closed**.
**Why don't I see prices?**
By design. The technician app keeps dollar amounts off your screen.
### Related articles
- [Get Job Alerts by Text](https://support.metafleet.ai/job-alerts-by-text?hsLang=en)
- [Clock In/Out & Time Tracking](https://support.metafleet.ai/clock-in-out-and-time-tracking?hsLang=en)
- [Capture Vehicle Info & Photos](https://support.metafleet.ai/capture-vehicle-info-photos?hsLang=en)
- [Enter the Complaint and Diagnosis](https://support.metafleet.ai/enter-the-complaint-and-diagnosis?hsLang=en)
- [Submit Repairs](https://support.metafleet.ai/submit-repairs?hsLang=en)
- [Understanding the Approval Gates](https://support.metafleet.ai/understanding-the-approval-gates?hsLang=en)
- [Fix a Job Sent Back for Rework](https://support.metafleet.ai/handle-rework-and-tech-support?hsLang=en)
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